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Brentwood Property Group Guest FAQs

You’ve Got Questions–We’ve Got Answers

Find out if we’ve already addressed the questions on your mind. If there’s something we haven’t covered, get in touch with us today via your booking platform!

Wooden Stairs

Do You Allow Pets? 

Most Likely! We understand that pets are family too. Many of our properties are pet-friendly, but it's always best to double-check the specific property listing or contact our team directly to confirm if your furry friend is welcome

Do I Have to Fill Out the Verification? 

Yes. The verification IS REQUIRED for all guests. This is to protect every party involved; Owners, Guests, the property and the management company. This is to ensure that every booking and stay is legitimate and fully vetted. 

What is Your Late Check Out and Early Check In Policy? 

We allow both late check-out and early check-in based on availability. Please reach out to us BEFORE your stay to check on that availability. Our team would be happy to assist in anyway that we can! 

Can I Have Guests Over? 

Of course! We want you to feel at home during your stay. Many of our properties allow guests, but we kindly ask that you inform us in advance for security purposes. We however, DO NOT allow parties of any kind. Please check the specific property details or reach out to our team if you have any questions about bringing guests over.

What Time is Check in and Check Out? 

Our standard check-in time is 3 pm and our standard check-out time is 10 am!

How Do I Access the Property?

Great question! After your verification has been fully submitted your check in info willl be sent 24 hours BEFORE check in! This will include; Address of the property, check in and out dates and time, AND your unique access code to the property! 

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